FAQs

When will I have access to my purchase?

Once your order is confirmed, you will receive an email within minutes with a link to download the templates and all the Dxf files.
Once downloaded, just unzip the folder and you can start working!

Important note: If you did not receive the email, please check your spam folder!

Who is this package for?

Our package has been specially designed for all those who use CNC machines, AutoCAD, and Graphic Design software, other art tools to create plans and projects.

Whether you are an individual who wants to save time and gain efficiency or you're already a company looking for optimized and ready-to-use CNC projects for professional purposes our products are made for you.

What should I do if I have questions about a product?

If you have any questions regarding our products or how to use it, simply email us at info@plasmadxf.com and our team will gladly answer.

If I am not satisfied, can I get a refund?

But if you encounter any kind of problem, we are always ready to help solve it. You can always reach our graphic team at info@plasmadxf.com and they will come back to you with a solution within 24 hours.

Who created these files?

We are a team of five architects working in the UK. After several years of practice, we developed this template to simplify our task and avoid having to waste many hours configuring for each new project. Today we make our templates available to all for a price that defies all competition.

Do I have full rights to use the templates for professional purposes?

Yes. The objective of this template is to offer you the support that you can really use in all your projects. No trademark is apparent which enables you to use this template with total freedom. 

Please note that you will not be allowed to share the link content with anyone else.